Since 1978, Rosa Flora has been in the flower delivery business. It currently has a fleet of 19 trucks, making deliveries in Canada and across the border to the U.S. with a time frame of 12-hour per delivery. With the Fleet Complete Fleet Tracker, the company gained visibility on all of their fleet operations, together with the capability to analyse routes, making them more efficient and getting to customers quicker. The increased customer satisfaction with on-time deliveries and email notifications continue to contribute to the company’s business success.
It’s a great tool to service our customers. Because if a customer calls us, and says can your tell me when my truck is going to be here, we literally can go live, look at where the truck is, if he is experiencing any kind of problems – whether it be a mechanical issue or a traffic delay issue – we can give a pinpoint location of where he is, and we can inform our customer.
Guy Broderick,Driver Training Supervisor
- 300 employees across Canada
- Effective driver-coaching program
- Reliable customer service with live tracking
- Timely vehicle maintenance with instant fault codes alerts
- Using Fleet Complete since 2008